Booking & payment

How booking works, step by step

1. 1

   1. Request

   Send a request through the form on this site, by e-mail or via a messenger. Tell us the dates, the number of travellers and the composition of your group.

2. 2

   2. Confirmation

   Within 24 working hours a manager confirms availability and sends you the exact programme and the total price.

3. 3

   3. Agreement

   We conclude a tourist services agreement — either the public offer agreement or a signed contract.

4. 4

   4. Deposit

   A 30% deposit of the tour price is paid to secure the booking.

5. 5

   5. Booking confirmed

   Once the deposit is received, the booking is confirmed and a voucher is issued to you.

6. 6

   6. Final payment

   The balance is paid no later than the agreed number of days before the tour, or on the day of arrival, as stated in your agreement.

Payment methods

We accept the following payment methods:

• Bank transfer to the company account (details are provided on the invoice and on the Contacts page)
• Cash payment at the company office
• Card payment at the office via terminal

Prices are quoted in USD. Payments in Uzbekistan are accepted in UZS at the Central Bank of Uzbekistan exchange rate on the day of payment.

What the price includes

Each tour lists exactly what is included and excluded on its own page. As a general rule, our prices include accommodation with breakfast, city-to-city transfers by train, airport transfers, guided excursions and entrance tickets stated in the programme.

Documents needed

• A scan of the passport of each traveller
• Passport valid for at least 6 months from the date of travel
• Arrival details (flight number, date and time)